Shipping policy

🚚 Shipping Policy

Domestic (United States)

• ✅ Free US shipping on orders $25+
• ✅ Ships within 1–2 business days
• ✅ Delivery: 10–20 business days
• ✅ Tracking sent the moment it ships
• ✅ Real humans answer at hello@backyardbros.store

International

• We ship to 28 countries worldwide
• International shipping rates are calculated at checkout based on destination
• Delivery times vary by country — typically 10–21 business days
• Customers are responsible for any customs duties or import taxes

Note: During peak holiday periods, processing and delivery times may be slightly longer.

Order Issues

If your package is lost, damaged, or hasn't arrived within the expected window, please email us at hello@backyardbros.store within 30 days of placing the order. We'll make it right.